Product Safety & Care Guide

1. Purpose

At Velorae Essence, we are committed to providing thoughtfully crafted products that enhance everyday moments of comfort, relaxation, and intentional living.

This Product Safety & Care Guide provides important information about the safe handling, proper use, storage, and care of our products. By purchasing or using any Velorae Essence product, you acknowledge that you have read and understand these guidelines.

This guide should be read together with our Terms of Use, Website Disclaimer, and other applicable policies.

2. General Product Safety

Please inspect your order upon delivery.

Do not use any product that appears damaged, leaking, broken, contaminated, or otherwise compromised.

Use all Velorae Essence products only for their intended purpose and in accordance with any instructions provided on the product packaging or website.

Our products are intended to enhance personal wellness routines and home environments. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

3. Children and Pets

Many fragrance, home décor, and wellness products contain concentrated ingredients that may be harmful if improperly handled.

• Always keep products out of the reach of children and pets.
• Do not allow children to use products without appropriate adult supervision.
• If accidental ingestion occurs, seek immediate medical or veterinary assistance.

4. Allergies and Skin Sensitivities

Individuals may react differently to fragrances, essential oils, botanicals, and other ingredients.

Before using any body or fragrance product:

• Review the ingredient information when available.
• Perform a small patch test if appropriate.
• Discontinue use immediately if irritation develops.

If you have known allergies, skin sensitivities, or medical concerns, consult a qualified healthcare professional before using any product.

5. External Use Only

Unless specifically stated otherwise, Velorae Essence products are intended for external use only.

Do not:

• ingest products;
• apply products to broken or irritated skin;
• allow contact with eyes; or
• use products for purposes other than those intended.

If accidental eye contact occurs, rinse thoroughly with clean water.

If irritation persists, seek medical advice.

6. Candle Safety

If using candles sold by Velorae Essence:

• Never leave a burning candle unattended.
• Burn candles on a stable, heat-resistant surface.
• Keep candles away from curtains, paper, fabrics, and other combustible materials.
• Keep burning candles away from children and pets.
• Trim the wick before each use.
• Do not burn candles beyond the recommended remaining wax level.
• Never move a candle while the wax is hot or the flame is burning.
• Always extinguish candles before leaving the room.

7. Wax Melts and Warmers

Use wax melts only with approved wax warmers.

Do not:

• add water;
• place wax directly on a stovetop;
• use in appliances not designed for wax melts; or
• leave warmers unattended while in operation.

Allow wax to cool completely before handling.

8. Reed Diffusers

Place reed diffusers on stable, level surfaces.

Diffuser oils may damage wood, painted surfaces, fabrics, plastics, or finished furniture if spilled.

• Avoid direct contact with household surfaces.
• Wash your hands after handling diffuser reeds.
• Do not expose diffuser oils to open flames.

9. Room Sprays and Fragrance Sprays

Use room sprays only as directed.

Avoid spraying:

• directly into the eyes;
• onto the face or broken skin;
• near open flames; or
• directly onto delicate fabrics or finished surfaces unless specifically indicated.

Store away from excessive heat and direct sunlight.

10. Perfumes and Personal Fragrance Products

Apply perfumes and fragrance products only as directed.

Avoid contact with eyes and broken skin.

If irritation develops, discontinue use immediately.

Certain fragrance ingredients may increase sensitivity to sunlight. Users should exercise appropriate caution when using fragrance products before extended sun exposure.

11. Bath and Body Products

Bath salts, scrubs, oils, soaps, and similar products should be used only as directed.

Some products may create slippery surfaces during or after use.

Exercise caution when entering or exiting bathtubs and showers.

If irritation develops, discontinue use immediately.

12. Storage

For best product performance, store products:

• in a cool, dry location;
• away from direct sunlight;
• away from excessive heat; and
• away from excessive humidity.

Proper storage helps preserve fragrance quality, appearance, and product longevity.

13. Natural Variations

Many Velorae Essence products are handcrafted or produced in small batches.

Natural variations in color, fragrance intensity, wax appearance, botanical materials, or texture may occur.

These variations are normal characteristics of handcrafted products and do not constitute defects.

14. Product Shelf Life

To enjoy optimal product quality, we recommend using products within a reasonable period after purchase.

Natural ingredients may gradually change in appearance or fragrance over time.

Discontinue use if a product develops unusual odor, mold, excessive discoloration, or signs of contamination.

15. Wellness and Medical Disclaimer

Velorae Essence products are designed to support personal wellness experiences and home enjoyment.

Nothing on our website, product packaging, marketing materials, or accompanying literature should be interpreted as medical advice.

Our products are not medicines and are not intended to diagnose, treat, cure, or prevent any disease.

Always seek the advice of a qualified healthcare professional regarding medical concerns.

16. Customer Responsibility

Customers are responsible for using products safely and in accordance with all instructions provided.

Failure to follow recommended safety practices may result in damage, injury, or reduced product performance.

Velorae Essence is not responsible for damage or injury resulting from:

• misuse;
• improper storage;
• failure to follow safety instructions;
• unauthorized modification of products; or
• use inconsistent with the intended purpose of the product.

Nothing in this guide limits any rights available under applicable consumer protection laws.

17. Changes to This Guide

We may update this Product Safety & Care Guide periodically to reflect changes in our products, manufacturing processes, legal requirements, or safety recommendations.

The most current version will always be published on our website.

18. Contact Us

If you have questions regarding product ingredients, safe use, product care, or this Product Safety & Care Guide, please contact Velorae Essence before using the product.

We are happy to assist you.